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How Does Remote Backup Work?
Our Remote Backup Service
works like regular data backup software, with one important difference. Instead
of sending backups to a tape drive or other media attached to the computer it is
backing up, Remote Backup sends the backup over the Internet,
regular telephone lines, or other network connections to our backup servers
safely offsite. It does this (usually) at night while computers are not being
used. Backups can also be done on-demand, any time.

It’s completely
automatic. In fact, you may even forget its working. Most businesses put their
lives on the line every night and don’t realize it. With businesses depending
more and more on the data stored in their computers, proper backups are becoming
much more critical.
Remote
Backup accomplishes several essential steps that are
often overlooked or done improperly by other backup software -
especially in the regular non-automated backup systems.
Backups
are done on schedule,
reliably. Most businesses don’t do this. For one reason or
another, they don’t keep a regular backup regimen. Usually it’s
because the person responsible for doing backups (if there is
one) is too busy doing something else, or someone is using the
computer when it’s time for a backup, or they simply forget.
Since Remote Backups are done with automated software usually at
night, when nobody is using the computer, backups are always
done on schedule.
The
correct files are backed up.
Ordinary backup software is often installed with a list of files
to be backed up. This set of files usually represents the state
of the system when the software was installed, and often misses
critical files. Further, it often fails to back up files that
get added later. Compounding this problem, VERY few businesses
take the trouble to reset their backup software regularly to
include new files.
Remote
Backup solves this problem by constantly reevaluating
the computer system, adding files to the backup as needed.
Several full copies of files are stored using a sophisticated
version control system unavailable in most other backup software
of any kind. This is much too important to overlook.
Remote
Restore: The general definition of "proper" backups
requires redundancy. One must keep multiple copies of the same
files at different points in their development, called versions.
As an example, you should have a different copy of each
backed-up file for each backup session. Further, you should be
able to easily restore any of your files up to any given point
in time. Banks do it, big corporations do it, and so should
small businesses. Only Remote Backup has such an easy to use
version control system.
Remote
Backup encrypts its backups using your choice of eight
of the strongest cryptographic methods in the world for complete
security so nobody, not even the RBS Service Provider, can read
the files. Finally and most importantly - Backups are
immediately sent offsite and stored safely away from the
clients' computers and their businesses. This is where almost
every business makes its biggest mistake. Even if they do
everything else perfectly, backups are of little use if their
building burns, or they are unable to physically recover their
tapes from the premises. Most small companies who do backups
leave the tapes in the building with the computer, where they
can be destroyed right along with the computer.
Remote
Backup allows you to use various Encryption Standards.
Depending on the country you are in, some of these standards may
not be available to you. They are all available in the United
States and Canada.
Your files
are encrypted before they leave your system. Only you have the
encryption key. (Do not lose it) No one can read your files not
even me, your Remote Backup Service Provider.
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DES is the old US
Federal Standard
TDES is a much
more secure form of DES
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Blowfish is
probably the most secure of all. It uses a key length that
is variable from four bits to 448 bits.
- AES
is the new US Federal Standard. Remote Backup supports three
levels of AES from 128 bits to 256 bits. 256 bit AES is very
secure, but it is also slow.
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No Encryption is
used in cases where you want to share data among peers, or
when the requirements of a particular business do not allow
encryption.
Remote
Backup has many advanced features. At 19 years old it’s
the most mature product of its kind, the acknowledged industry
leader. Remote Backup runs on all versions of 32-bit Windows,
including Windows 95, 98, NT, 2000, ME, and XP. It works with
all networks, including Novell Netware and Windows networks.
New
Powerful Features

BitBackup substantially reduces the amount of time it takes to back up
files, and saves you money and storage space on the Remote
Backup Sever. It backs up only the parts of files that
have changed since the previous backup. For example, if you
change a single 5-character word in a 2 megabyte word processing
document, BitBackup will back up only the 5-character word, plus
a small amount of data needed during restore.
The first
BitBackup backs up the whole file. Thereafter, each backup
contains only the parts of the file that have changed since the
most recent full backup. All BitBackups are cumulative - each
can fully restore a file up to the point the backup was made.
BitBackup is particularly useful in backing up huge files like
databases that may change only slightly every day. Our exclusive
technology is far more reliable than others because of the
cumulative nature of BitBackups.
System State Backup:
backs up the
Windows System State. This backs up the Windows registry, user
settings, and Windows system files.
Active Directory: backs up the Windows Active Directory database and
transaction log on Windows servers that have it installed. If
Active Directory is not installed, the option does not display.
Local Data Store:
When BitBackups are used, Remote Backup
maintains copies of the most recent backups on the local
computer or network, available for immediate (and very fast)
restore without the need to download them from the RBS Server.
The location of the local Data Store is configurable, so
workstations in a network can share a common network drive for
their Data Store.
The local
Data Store is automatically selected when restores are requested
from the most recent backups. Restores from the local Data Store
proceed at the local network speed and do not require a
connection to the RBS Server. Thus, they are much faster than
restores that access the RBS Server, and represent a redundant
failsafe method of restoring files in case the RBS Server cannot
be reached.
This is how Remote Backup works:

After you
install the Remote Backup software, you will
simply leave your computers on at night. Remote Backup
"hides" in the background without interfering with any other
program. The Remote Backup icon appears on the
System Tray.
At
a predetermined time, Remote Backup "wakes up" and
determines which files need backing up, and what kind of backup
(out of three possibilities) is scheduled for that night. It
then compresses those files into archives that can in many cases
be only 10% to 20% of the original file sizes. These archives
are then encrypted using an encryption key known only to you.
After the files are compressed and encrypted, Remote
Backup uses your Internet connection or other
communications device and sends the files off-site to my Remote
Backup Server. Remote Backup then verifies the
files and goes back
to sleep.
Your valuable computer files are now safe off-site. If the
building burns or your computer is stolen, your business can be
saved by replacing the equipment and restoring their files from
the RBS Backup Server.
How to Restore your Files
This is the main Restore
screen. The left pane contains a list of your named Backup Sessions. The ones
with a plus sign (+) beside them have backed-up data associated with them. Click
on the plus sign to open the Session List

Under each Session is a list of
backup sessions that have been performed. They have the dates
and times they were performed, in ascending order of oldest to
most recent.
Double-click on a session to display
its contents in the right pane. As with the standard explorer
interface, you can click on the plus signs (+) to open the tree
view of the backup session to further explore it.
Backups are encrypted for complete
security. Tape backups are not generally encrypted, so anyone
can read them and gain access to client database, billing
records, payroll, tax info, and everything else on your
computers.
Our Version Control System keeps
multiple copies of your files on our Server. Our system NEVER
over-writes a file. If you want to restore a file from two weeks
ago, you can, back to a specific date - as long as you still
have that data on our Server. For example let’s say you work on
a document on Monday, Tuesday, Wednesday, Thursday... Now let’s
suppose it is Friday and you want to restore the document from
Wednesday. No problem, you simply pick which version of the file
you want. It’s just that easy.
You can set your software to rotate
files. It can erase the oldest backup files by the length of
time they have been on our Server. So, if you like, you can set
the system to delete all files that are 30 days old (as an
example). This would mean that your Server would automatically
erase data as it hit 31 days old and the latest session is
written to the disk, effectively keeping the most current 30
days of data online. (or 14 days, or 60 days - whatever) Or, you
can turn this feature off and keep all data.
Our powerful Restore features can
rebuild (in real-time at the time of restore) a full file set
containing all the latest versions of files from multiple backup
sets for Full, Incremental, Differential and Bit Backups.
Pricing:
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Automatic Off-Site Secure Backup
Service
HIPAA Compliant |
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| Plan A |
Up to 20 Megs per Month,
held for 30 days |
19.00 |
| Plan B |
Up to 50 Megs per Month,
held for 30 days |
50.00 |
| Plan C |
Up to 100 Megs per Month,
held for 30 days |
68.00 |
| Plan D |
Up to 200 Meg per Month,
held for 60 days |
82.00 |
| Plan E |
Up to 300 Meg per Month,
held for 60 days |
99.00 |
| Plan F |
Up to 500 Meg per Month,
held for 60 days |
112.00 |
| Plan G |
Up to 1 Gig per Month,
held for 60 days |
149.00 |
| Plan H |
Up to 2 Gig per Month,
held for 60 days |
169.00 |
| Plan I |
Up to 5 Gig per Month,
held for 60 days |
190.00 |
- Prices
are Per Account per Month, paid monthly by Electronic Funds Transfer or
Credit Card, in US Dollars.
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Annual Plan - Pay for 11 months in advance and get the
12th month free.
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Setup, configuration and other services are available at
$125.00 per hour.
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A one time upfront fee of $50.00 will be charged to
cover the client software license fee for each account. One RBS
Client
can be used by several networked systems.
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All Plan sizes are sized by the amount of compressed
data sent to our servers.
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Clients needing more than 5 Gig per Month will be billed
at $38.00 per Gigabyte.
If you need to
backup files while they are in use an Open File Backup Manager Option is
also available.
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Try our system for 30 days FREE!
Most people
are just not sure how much compressed data they will be
transmitting to our servers. So they have no idea what plan
they are qualified to use. To solve this problem we offer a
free 30 day trial. At the end of the 30 days we will send you a
detailed report showing you exactly how much compressed data you
stored on our servers. If you want to continue using our
service you will pay for that month of service and then continue
using our service knowing exactly what plan you qualify for. If
at the end of the evaluation period you decide not to use our
service, (heaven forbid) you will not be charged and your
encrypted data will be promptly removed.
One thing to keep in mind. Other companies charge you on the
total amount of data you backup. We think that is unfair, so we
only charge for the amount of compressed data you send to our
servers each month. In addition we also offer an annual plan.
If you pay in advance for 11 months of service we will give you
the 12th month free.
Please
click here to download our
Customer
Subscription Agreement.
This agreement must be completed before a demo account can be
opened.
Please
click here to download the
Remote
Backup Client Software.
Please be aware that you must contact us for an account name and
password before you can backup to our servers.
Ask about our
other Disaster Recovery Services:
Stand by Backup Server Service
Real Time Server Backup Server Service
ASP Application Hosting Services.
If you have any other questions please contact:
North American Technology
2645 North Cole Road, Suite B
Boise, Idaho 83704
Voice: 208-323-8194
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Fax: 1-866-232-4146
Click here to send us an e-mail
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